Farm to Kitchen
Shipping & Returns
Shipping Policy
Swayam Naturals is located in a remote biodiversity rich village in Sindhudurg District of Kokan Division of Maharashtra. Dispatch of product is done by Local Couier Service Usually Take item will deliverd within 7 to 10 days. Working days from the date of order. customer will receive order within minimum 4 Days to Maximum 10 Days
Return & Exchange Policy
we do not offer returns. We at SWAYAM NATURALS strive to ensure you get 100% satisfaction from any of the products you buy from us. Having said that, we get that you may have an occasional concern with your order. Please do write in to us at swayamnaturals@gmail.com and we will be happy to resolve any issue that may have occurred. Returns will be evaluated on a case by case basis.
Once an order is confirmed, Swayam Naturals will not accept return or refund requests . However, in any of the below situations, we are more than happy to work with our patrons to find an amicable solution that is fair to all parties
In case of Damaged product
Swayam Naturals needs to be notified of damaged product within 24 hour from delivery date via email to swayamnaturals@gmail.com In the email, order number, image of invoice, 1 outer box image, 2 clear images of damaged product to be sent. In case of multiple item shipments, only the affected product can be returned and replaced. the replace item will be redeliverd within 5-7 days We will be happy to re-send and replace the product(s) promptly and we will work with you on providing an amicable solution. Email will be responded to within 24-48 hrs and full assistance will be provided thereafter. after the approval of retun the refund will be credited to the original payment method within 5-7 days.
